SUFIAN-GE GLOBAL SOLUTIONS LTD EXPRESS TERMS AND CONDITIONS OF SHIPPING

(“Terms and Conditions”)

 

IMPORTANT NOTICE

 

When ordering SUFIAN-GE GLOBAL SOLUTIONS LTD’s services you, as “Shipper”, are agreeing, on your behalf and on behalf of
the consignee of the Shipment (“Consignee”) and anyone else with an interest in the Shipment
that these Terms and Conditions shall apply.
“Shipment” means all documents or parcels that travel under one waybill and which may be
carried by any means SUFIAN-GE GLOBAL SOLUTIONS LTD chooses, including air, road or any other carrier. A “waybill” shall
include any Shipment identifier or document produced by SUFIAN-GE GLOBAL SOLUTIONS LTD or Shipper automated systems
such as a label, barcode, waybill or consignment note as well as any electronic version thereof.
Every Shipment is transported on a limited liability basis as provided herein. If Shipper
requires greater protection, then insurance may be arranged at an additional cost. (Please see
below for further information). “SUFIAN-GE GLOBAL SOLUTIONS LTD” means any member of the SUFIAN-GE GLOBAL SOLUTIONS LTD Express Network.

1 Customs Clearance and Regulatory Compliance

 

SUFIAN-GE GLOBAL SOLUTIONS LTD may perform any of the following activities on Shipper’s or Consignee’s behalf in order
to provide services: (1) complete any documents, amend product or service codes and advance
any duties, taxes or other regulatory charges required under applicable laws and regulations
(“Customs Duties”), (2) act as Shipper’s or Consignee´s true and lawful agent or designate a
customs broker to perform export control and customs clearance and (3) redirect the Shipment
to Consignee’s customs broker or other address upon request by any person who SUFIAN-GE GLOBAL SOLUTIONS LTD believes
in its reasonable opinion to be authorized. Shipper or Consignee will provide any extra
authorization required by applicable law for SUFIAN-GE GLOBAL SOLUTIONS LTD to clear a Shipment.2 Unacceptable Shipments
A Shipment is deemed unacceptable if:

 

Delivery Time

Shipping will be done within one business day, you’ll receive your order within 24 hours, as long as it’s not a weekend or public holiday!

it contains complete firearms, ammunition, explosives, explosive devices or test pieces, air guns,
replica or imitation firearms; counterfeit goods; cash; bullion (of any precious metal); live animals,
prohibited animal parts or remains, such as ivory; human remains or ashes; loose precious or
semi-precious stones; cannabis or its derivatives; or illegal goods, such as narcotics or other
illegal drugs,

it is classified as hazardous material, dangerous goods, prohibited or restricted articles under
ADR (European Road Transport Regulation on dangerous goods) or by IATA (International Air
Transport Association), ICAO (International Civil Aviation Organization), or other relevant
organization (“Dangerous Goods”),

it contains any other item which SUFIAN-GE GLOBAL SOLUTIONS LTD cannot carry safely or legally,

the address is incorrect or not properly marked or its packaging is defective or inadequate to
ensure safe transportation with ordinary care in handling,

Shipper, Consignee or any other party with a direct or indirect interest in the Shipment is listed
on any applicable sanctions lists as a denied or restricted party.

3 Deliveries and Undeliverables
Shipments cannot be delivered to PO boxes or postal codes. Shipments are delivered to the
Consignee’s address given by Shipper but not necessarily to the named Consignee personally.
Shipments to addresses with a central receiving area will be delivered to that area.
SUFIAN-GE GLOBAL SOLUTIONS LTD may notify Consignee of an upcoming delivery or a missed delivery. Consignee may be
offered alternative delivery options such as delivery on another day, no signature required,
redirection or collection at a SUFIAN-GE GLOBAL SOLUTIONS LTD Service Point.
If the Shipment is deemed to be unacceptable as described in Section 2, it has been undervalued
for customs purposes, Consignee cannot be reasonably identified or located, or Consignee

 

refuses delivery or to pay Customs Duties or other Shipment charges, SUFIAN-GE GLOBAL SOLUTIONS LTD shall use reasonable
efforts to return the Shipment to Shipper. This shall be at Shipper’s cost. If it is not possible to
return the Shipment, it may be released, abandoned, disposed of or sold without incurring any
liability whatsoever to Shipper or anyone else. SUFIAN-GE GLOBAL SOLUTIONS LTD shall have the right to destroy any Shipment
if SUFIAN-GE GLOBAL SOLUTIONS LTD is prevented by any law or law enforcement agency from returning it in whole or in part to
Shipper, as well as any Shipment of Dangerous Goods.

 

4 Inspection
SUFIAN-GE GLOBAL SOLUTIONS LTD has the right to open and inspect a Shipment without notice for safety, security, customs or
other regulatory reasons.

 

5 Shipment Charges, Duties and Fees
SUFIAN-GE GLOBAL SOLUTIONS LTD’s Shipment charges are calculated according to the higher of actual or volumetric weight
per piece and any piece may be re-weighed and re-measured by SUFIAN-GE GLOBAL SOLUTIONS LTD to confirm this calculation.
Payment of Customs Duties and other charges due as indicated on SUFIAN-GE GLOBAL SOLUTIONS LTD’s website in the receiving
country may be requested from Consignee prior to delivery. This includes a fee if SUFIAN-GE GLOBAL SOLUTIONS LTD uses its
credit with the Customs Authorities or pays any Customs Duties on Consignee’s behalf. Shipper
shall pay or reimburse SUFIAN-GE GLOBAL SOLUTIONS LTD for all Customs Duties and other charges due for services provided by
SUFIAN-GE GLOBAL SOLUTIONS LTD or incurred by SUFIAN-GE GLOBAL SOLUTIONS LTD on Shipper’s or Consignee’s behalf if Consignee has failed to pay.

 

6 SUFIAN-GE GLOBAL SOLUTIONS LTD’s Liability

 

6.1 SUFIAN-GE GLOBAL SOLUTIONS LTD’s liability in respect of any one Shipment transported by air (including ancillary
road transport or stops en route) is limited by the Montreal Convention or the Warsaw
Convention as applicable, or in the absence of such Convention, to the lower of (i) the
current market or declared value, or (ii) 22 Special Drawing Rights per kilogram
(approximately $US 30.00 per kilogram). Such limits shall also apply to all other forms of
transportation, except where Shipments are carried only by road, when the limits below
apply.

 

For cross border Shipments transported by road, SUFIAN-GE GLOBAL SOLUTIONS LTD’s liability is or shall be deemed to
be limited by the Convention for the International Carriage of Goods by Road (CMR) to the
lower of (i) current market value or declared value, or (ii) 8.33 Special Drawing Rights per
kilogram (approximately $US 11.00 per kilogram). Such limits will also apply to national
road transportation in the absence of any mandatory or lower liability limits in the
applicable national transport law.

 

If Shipper regards these limits as insufficient it must make a special declaration of value
and request insurance as described in Section 8 or make its own insurance arrangements.
SUFIAN-GE GLOBAL SOLUTIONS LTD’s liability is strictly limited to direct loss and damage to a Shipment only and to
the per kilogram limits in this Section 6. All other types of loss or damage are excluded
(including but not limited to lost profits, income, interest, future business), whether
such loss or damage is special or indirect, and even if the risk of such loss or damage
was brought to SUFIAN-GE GLOBAL SOLUTIONS LTD’s attention.

 

6.2 SUFIAN-GE GLOBAL SOLUTIONS LTD will make every reasonable effort to deliver the Shipment according to SUFIAN-GE GLOBAL SOLUTIONS LTD’s
regular delivery schedules, but these schedules are not binding and do not form part of
the contract. SUFIAN-GE GLOBAL SOLUTIONS LTD is not liable for any damages or loss caused by delay, but for certain
Shipments, Shipper may be able to claim limited delay compensation under the Money
Back Guarantee terms and conditions.

 

7 Claims
All claims must be submitted in writing to SUFIAN-GE GLOBAL SOLUTIONS LTD within thirty (30) days from the date that SUFIAN-GE GLOBAL SOLUTIONS LTD accepted the Shipment, failing which DHL shall have no liability whatsoever. Claims are limited to one claim per Shipment, settlement of which will be full and final settlement for all loss or damage
in connection therewith.

 

8 Shipment Insurance
SUFIAN-GE GLOBAL SOLUTIONS LTD may be able to arrange insurance for loss of or damage to the Shipment, covering the
full value of the goods, provided that Shipper so instructs SUFIAN-GE GLOBAL SOLUTIONS LTD in writing, including by completing the insurance section of the waybill or using SUFIAN-GE GLOBAL SOLUTIONS LTD’s automated systems and pays the applicable premium. Shipment insurance does not cover indirect loss or damage, or loss or damage caused
by delays.

9 Circumstances Beyond SUFIAN-GE GLOBAL SOLUTIONS LTD’s Control
SUFIAN-GE GLOBAL SOLUTIONS LTD is not liable for any loss or damage arising out of circumstances beyond SUFIAN-GE GLOBAL SOLUTIONS LTD’s control.
These include but are not limited to electrical or magnetic damage to, or erasure of, electronic or
photographic images, data or recordings; any defect or characteristic related to the nature of the
Shipment, even if known to SUFIAN-GE GLOBAL SOLUTIONS LTD; any act or omission by a person not employed or contracted by
SUFIAN-GE GLOBAL SOLUTIONS LTD – e.g. Shipper, Consignee, third party, customs or other government official; third party cyberattacks or other information security related threats; “Force Majeure” – e.g. earthquake, cyclone,
storm, flood, fog, war, plane crash, embargo, riot, epidemic, pandemic, civil commotion, or
industrial action.

10 Shipper’s Representations, Warranties and Indemnities
Shipper shall indemnify and hold SUFIAN-GE GLOBAL SOLUTIONS LTD and its directors, officers, employees and agents harmless
from and against all and any liabilities, losses and damages arising out of Shipper’s failure to comply
with the following warranties and representations:

 

 

the Shipment is acceptable for transport under Section 2 above,

the Shipment was prepared in secure premises by reliable persons and was protected against
unauthorized interference during preparation, storage and any transportation to SUFIAN-GE GLOBAL SOLUTIONS LTD,

Shipper has complied with applicable export control, sanctions, customs laws and
regulations or other applicable regulatory requirements and restrictions related to the import,
export, transit or transfer of goods,

Shipper has declared to SUFIAN-GE GLOBAL SOLUTIONS LTD any controlled dual-use or military goods subject to government
authorizations contained in the Shipment,

Shipper has provided all information, permits, licenses or other government authorizations and
documents, as required by applicable law or upon request from SUFIAN-GE GLOBAL SOLUTIONS LTD, and all information,
permits, licenses or other government authorizations and documents provided by Shipper or
its representatives are true, complete and accurate, including the value and description of the
goods and Shipper and Consignee information,

when providing personal data to SUFIAN-GE GLOBAL SOLUTIONS LTD Shipper has complied with its legal obligations to process and
share this data, including informing the affected individuals that personal data, including Consignee’s
email address and mobile phone number, is required for transport, customs clearance and delivery.
11 Routing
Shipper agrees to all routing and diversion, including the possibility that the Shipment may be
carried via intermediate stopping places.
12 Governing Law
Any dispute arising under or in any way connected with these Terms and Conditions shall be
subject to the non-exclusive jurisdiction of the courts of, and governed by the law of the country
of origin of the Shipment and Shipper irrevocably submits to such jurisdiction, unless contrary to
applicable law.
13 Severability
The invalidity or unenforceability of any provision shall not affect any other part of these Terms
and Conditions.
Further information is available on the DHL website (www.sufiangesolutionscoffee.co.uk).


Phone Number: (+44) 7435392814
info@sufiangesolutionscoffee.co.uk
23 Helena Road, London – NW10 1HY- United Kingdom
Company Registration Number: 15415279
UTR Number: 62696 07764
VAT Number: GB470015333